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Understand the Rules Behind Your Account

pick3edge operates under applicable state law, and access to our platform depends entirely on whether online gaming is permitted where you are. These terms govern your account, your data, and your rights — read them before you start.

State-dependent accessUS account holders onlyData rights coveredPayPal & Venmo terms applyContact us to request changes
pick3edge Understand the Rules Behind Your Account
HOW WE HANDLE DATA

What We Do With Your Information

Account security and data handling are the two areas where our legal commitments are most visible day to day. We use SSL encryption across all account pages, and identity verification at registration is required for every user — this is not optional. Here is how each key area works in practice.

Data Retention

We keep only the account and transaction data required by state regulations and our payment processors — PayPal, Venmo and Play+. You can request a summary of what we hold at any time.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby get used. You can adjust cookie preferences in your browser without losing account access.

Account Security

Login verification uses a one-time code sent to your registered mobile number or email. If you suspect unauthorized access, change your password in account settings and contact support immediately.

Requesting Changes

To correct a name, update an address or remove a linked payment method such as your Venmo account, submit a written request through live chat or our policy email and we will action it within the window required by applicable law.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If a term is unclear, if you want to exercise a data right, or if you need to dispute something on your account, there are three ways to get to the right team at pick3edge. We handle policy requests separately from general account support — let us know which applies so we route you correctly.

Team online

Live Chat

Open chat from your account dashboard and flag your message as a legal or policy question. We route those separately from general account help to keep response times focused.

Email — Policy Team

Send your data-rights request or terms question to our policy email. Include your registered account name and the specific section you are asking about for a faster resolution.

Account Settings

Some changes — such as updating your registered email or linked payment method like PayPal or Venmo — can be made directly inside your account settings without contacting support.

Common Legal Questions From Our Users

These are the policy and legal questions we hear most often. If yours is not here, contact us directly through the channels above.

Access depends entirely on state law. We check eligibility at registration. If online casino or sportsbook activity is not permitted where you are, your account application will not be approved.

We collect the information needed to verify your identity and process transactions — your name, address, date of birth and payment details such as your linked PayPal or Play+ account. Nothing beyond what is operationally required.

Yes. Submit your request through our policy email or live chat with your registered account name. We will provide a summary of the data we hold in line with applicable US privacy requirements.

Our terms cover what happens inside your pick3edge account wallet. PayPal and Venmo each apply their own policies at the point of transfer. Both sets of terms apply simultaneously — review each before transacting.

We send a notification to your registered account email whenever we make a material change to our terms or privacy policy. Continued use of your account after that notice constitutes acceptance of the updated terms.

Contact support via live chat or the policy email and request account closure in writing. We process closures after verifying your identity and confirming any outstanding balance is cleared or withdrawn.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.